Privacy policy
Privacy Policy
Effective Date: March 2026
Last Updated: July 2026
Introduction
This Privacy Policy describes how 221B Labs ("Company", "we", "our", or "us") collects, uses, stores, and protects your personal information when you visit our website, book consultations, or engage our services.
By accessing our website or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Information You Provide
Personal Information
Name and contact details
Email address
Phone number
Billing address
Payment information
Company details (if applicable)
Project Information
Brand assets and guidelines
Project briefs and requirements
Feedback and communications
Design preferences
Client-supplied content and materials
2. Information Automatically Collected
Website Usage
IP address
Browser type
Device information
Operating system
Pages visited
Time spent on pages
Referring website
Date and time of visits
Cookies and Tracking
Essential cookies for website functionality
Analytics cookies for performance measurement
Preference cookies for user experience
Marketing cookies (with consent)
How We Use Your Information
1. Service Delivery
Process project requests
Manage services
Handle project communications
Deliver completed work
Process payments
Provide customer support
2. Service Improvement
Analyze user behavior
Improve website functionality
Enhance service offerings
Optimize user experience
Debug technical issues
3. Communication
Service updates and notifications
Project status updates
Subscription information
Marketing communications (with consent)
Newsletter distribution (opt-in only)
Data Storage and Security
1. Data Storage
Secure cloud storage providers
Industry-standard encryption
Regular security audits
Limited staff access
Secure backup systems
2. Data Retention
Active client data retained during service period
Archived data kept for 3 years
Financial records kept as required by law
Option to request data deletion
3. Security Measures
SSL/TLS encryption
Secure password policies
Two-factor authentication
Regular security updates
Employee security training
Information Sharing
1. Third-Party Service Providers
Payment processors
Cloud storage services
Email service providers
Analytics tools
Project management software
2. Legal Requirements
Court orders
Legal obligations
Government requests
Rights protection
Terms enforcement
Your Rights and Choices
1. Access Rights
View personal data
Request data copies
Update information
Correct inaccuracies
Download your data
2. Control Options
Opt-out of marketing
Cookie preferences
Newsletter unsubscribe
Account deletion
Data removal requests
Children's Privacy
No services for under 13
No knowing collection of minor data
Parent/guardian consent required
Immediate data deletion if discovered
International Data Transfers
Cross-border data transfers
Standard contractual clauses
International privacy standards
Data protection agreements
Changes to Privacy Policy
Right to update policy
Notice of material changes
Email notification of updates
30-day notice when possible
Continued use implies acceptance
Contact Information
For privacy-related inquiries:
Admin / admin@221blabs.com
Specific Rights by Region
1. European Users (GDPR)
Right to access
Right to rectification
Right to erasure
Right to restrict processing
Right to data portability
Right to object
Rights related to automated decision making
2. California Users (CCPA)
Right to know what personal information is collected
Right to know whether personal information is sold or disclosed
Right to say no to the sale of personal information
Right to access personal information
Right to equal service and price
3. Other Regions
Additional rights as required by local law
Compliance with regional requirements
Local data protection standards
Compliance
221B Labs is committed to protecting personal information and aims to comply with applicable data protection laws relevant to its operations. We regularly review our privacy practices and implement reasonable safeguards to protect user information.
By using our services, you acknowledge you have read and understood this Privacy Policy.